How TikTok's head of U.S. safety finds a way to log off social media

How TikTok’s head of U.S. security finds a technique to sign off social media

4 minutes, 19 seconds Read

It isn’t simple for Eric Han to get away from work or social media. Han, 35, is the pinnacle of U.S. security at TikTok, which noticed its consumer base skyrocket throughout lockdowns. Since 2020, the social media app has additionally obtained growing scrutiny over the way it handles the unfold misinformation, disinformation and graphic content material in a risky international information cycle.

Han has spent 14 years within the belief and security house and began his profession as a content material moderator, all of which is to say work is all the time busy. However given his intense workload, Han says it is vital for him to decompress by taking significant breaks, and to mannequin it as a pacesetter to his workforce.

“To be fairly sincere, for belief and security people, particularly for myself, it is sort of a push to get us to take PTO,” Han tells CNBC Make It. “The sphere attracts lots of altruistic people who find themselves mission-driven and have a mentality of wanting to maintain the platform protected.”

However such a tradition can lead folks to burn out, even at an organization like TikTok that provides U.S. staff 17 trip days per 12 months. “We’ll inform individuals who have not taken trip shortly, ‘You have to decelerate to hurry up,'” Han says.

Right here, Han shares how even a belief and security knowledgeable at a social media firm can unplug from work.

How he changed his journey interest throughout Covid lockdowns: I am the kind of one who plans journeys and has sufficient Google docs, Lonely Planet and TripAdvisor tabs open to crash a pc. However through the pandemic, my spouse, who works in medication, and I could not take our standard large journeys to Southeast Asia or Europe. So, we constructed a garden.

I’ve advised my workforce, “I will take two days off to only plant seedlings.” I by no means thought I might be the kind of person who has a favourite tomato — which is black krim, by the best way — however two-and-a-half years into it, that is the place my peace component is. There is a profit to the place I can have a Zen interval and simply go exterior all through the day. I can pepper it in all through the day or take a day or two off to only sit in my garden.

The significance of redefining what break day seems to be like: Contemplating the work we do in belief and security, and given the heavy information cycle lately, we acknowledge our workforce wants additional time to decompress. From a management perspective, now we have to verify we not solely have the precise intention in place, but in addition ensure at an institutional degree now we have sources baked in, like psychological well being days and emotional help companies.

Tricks to cease checking social media on trip: I’ve used an app referred to as Freedom that limits my entry to sure websites and apps. Different occasions, I will simply delete social media like Reddit, Twitter, Instagram and TikTok off my telephone. The problem is all the time sticking to it.

I do not convey my telephone to sure locations. Typically I will depart it locked within the resort. My mother and father grew up in a village in Malaysia, so once I go to I could be intentional and suppose, “I will part of the nation that does not have good reception anyway.” I can flip off my Twitter mind or not have a look at Instagram.

I additionally do lots of images once I journey, so I can concentrate on that.

Why he and his workforce are continuously encouraging breaks: We’re speaking about break day on a regular basis. It is similar to saying, “Hey, how are you? What’d you do that weekend? And, oh, do you want additional break day?”

We’re all very expressive folks and we take care of one another. Plenty of that’s constructed into our tradition, by way of ensuring that we examine in and encourage one another to do enjoyable issues.

What he’d inform his 25-year-old self about taking break day: Be extra adventurous.

Each 5 to seven years, I might go on journeys with my mother and father to the place they grew up in Southeast Asia. In my 20s, I’d a lot reasonably be going out with my mates in Vegas. I most likely had a youthful perspective of, “I will a village with no reception?” Now, I can not wait to do these issues.

It took me some time to think about how a lot of a privilege it was to attach not solely with my household, however my ancestors and the place I got here from. These had been a number of the extra transformative moments I’ve had as a person studying the place I got here from.

This interview has been edited for size and readability.


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